Dot8 support

Returns without the fine-print fog.

If your Dot8 arrives damaged, defective or different from what you ordered, we will make it right.

What is eligible

• The product arrived damaged in transit.
• The product has a manufacturing defect.
• You received the wrong product.

Returns are not offered for change of mind, preference, accidental damage, misuse, normal wear, or damage caused by installation or use contrary to the product instructions.

How to request help

Email support@dot8.in as soon as you notice the issue. Include your order number, a short description, and clear photos or video showing the product and packaging. Please keep the original packaging until the case is resolved.

Assessment and resolution

We will review the information and may ask for basic troubleshooting before approving a return. For an eligible case, Dot8 will arrange or reimburse reasonable return shipping and offer a replacement or refund, depending on availability and the nature of the issue.

Refunds

Approved refunds are sent to the original payment method after the returned product is received and inspected. Bank and payment-provider processing times may vary.

Need help?

Contact support@dot8.in with your order number. We will guide you through the next step.

Last updated: 28 August 2026